30 Customer Service Books Everyone at Your Company Should Read
30 Customer Service Books Everyone at Your Company Should Read Every person at a company should have customer service as a priority, whether they’re the CEO or a front-line support agent. We’ve collected 30 of the best customer service books, some that take a broad look at various aspects and others that drill down into niche topics. You’ll learn plenty while you’re on-the-job, but books pack in years of experience, research and real-life examples you can only get from a seasoned pro. 1. The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience Authored by…
